Membership

Joining as member means supporting the Hall’s charitable work while enjoying perks. Members support creative opportunities for Artist Development, life-changing Education and Outreach programs for vulnerable communities and fund the maintenance of our premiere concert Halls. As a thank you for supporting our charitable work, we offer members access to benefits such as priority booking, lounge, event invitations and much more.

More importantly, we want you to have a say in the future of Halls, each year we will dedicate a portion of your dues toward a Member Fund, where you get to choose which initiative we will pursue – it’s our way of adding your voice to the success of the Halls.

All membership levels and benefits are listed below.

Friends First | Marquee Club | FAQ | Gift Memberships


Friends First

For the concert lover who lives for those ‘you just had to be there’ moments. With advance notice for upcoming shows, and chances to win that golden ticket for more ‘best nights of your life’. You can pick between three levels Friend, Platinum with access to pre-sales, and Royal. Details below:

Friend $100

  • Advance notice of performances (Show Announcements)
  • Invitations to special events throughout the year including new artists the Halls work with
  • Voting rights to your Member Fund – where you get to have a say in the future of Halls. Each year we will dedicate a portion of your dues toward a Members Fund, where you get to choose which initiative we will pursue – it’s our way of adding your voice to the success of the Halls.
  • Behind the scenes tour of the revitalized Massey Hall
  • Exclusive members’ contest for tickets

Platinum $250 Friend Benefits and...

  • Advance ticket-ordering privileges
  • Reserved best seats in the house
  • Your name listed on our website
  • Partial tax receipt ($125)

Royal $750 Platinum Benefits and...

  • Personalized ticketing hotline
  • 10 coat check vouchers
  • 10 beverage vouchers
  • Partial tax receipt ($550)

    JOIN OR RENEW NOW


    Marquee Club

    Join us as a Marquee Club to ensure we are able to continue to nurture a future generation of creative talent. As a member you will be given a genuine insight into our artistic programme and receive fantastic benefits bringing you closer to the heart of the Halls and be part of what we do. . You can pick between two levels with : Marquee Club and Marquee Circle to. Details below:

    Marquee Club $1,750

  • Invitations to special events throughout the year including new artists the Halls work with
  • Voting rights to your Member Fund – where you get to have a say in the future of Halls. Each year we will dedicate a portion of your dues toward a Members Fund, where you get to choose which initiative we will pursue – it’s our way of adding your voice to the success of the Halls.
  • Behind the scenes tour of the revitalized Massey Hall
  • Exclusive members’ contest for tickets
  • Personalized ticketing service through your own Box Office Representative
  • Priority notice of the season and advance booking privileges
  • Access to VIP reserved seating up to two weeks before each performance, based on availability
  • Exclusive access to the Lounge at Roy Thomson Hall, before performances and at intermission
  • Access to the reserved upper lot parking at Roy Thomson Hall
  • Priority bar service at Massey Hall
  • Your name listed in our Annual Report
  • An invitation to a Toronto International Film Festival gala screening at Roy Thomson Hall
  • Partial charitable tax receipt ($1,375)

Marquee Circle $3,000

  • All benefits of the Marquee Club (above)
  • Increased Priority with Personalized Ticketing
  • Partial charitable tax receipt ($2,625)

    JOIN OR RENEW NOW


    Membership FAQ's

    How Membership Works
    Membership is an annual membership, good for a period of 12 months from the month of purchase.

    Show Announcements
    As a member, you will receive show announcements to let you know about upcoming shows and when tickets will be available for purchase. These are sent by email so please include your email address when purchasing a membership. During the year the frequency of show announcements varies from month to month and averages out to about once a week.

    How to Login and Purchase Tickets
    Upon purchasing your membership you can begin to enjoy the privileges of membership right away. If you purchased your membership online, the email and password you used to purchase your membership are also used to login to your Member account. Please go to the Member login page to access your account during each FriendsFirst presale period to ticket purchase tickets. If you are not sure what your password is, or if you have never logged onto our site, use our “Forgot Your Password” button on the sign in page and you will get an email to get you set up.
    For the FriendsFirst Presales, you do not need a promo code. This field appears on many of our ticketing pages but is only used in special promotions. Please disregard this during the FriendsFirst priority. If a FriendsFirst special offer requires a promo code, we will include this in our announcement.
    You may also purchase tickets by phone at 416-872-4255 or in person at the Roy Thomson Hall Box Office at 60 Simcoe Street

    How Marquee Members to Purchase Tickets
    Upon purchasing your membership, you will receive an email from the Membership Associate welcoming you to the Marquee Club and connecting you with your Box Office representative. If you have provided an email address, you will begin to receive show announcements immediately, as they are deployed. When you receive an announcement for a show you interested in purchasing tickets for, contact your Box Office representative immediately, by phone or email, and specify how many tickets you would like. Your representative will be in touch with you during the membership pre-sale period and confirm the seats they have reserved for you. Your rep will then proceed to process your order. The most important thing to remember as a Marquee member is that you do not have to wait until the member pre-sale day to book your tickets; you can reserve your tickets through your rep as soon as you receive the show announcement.

    Marquee Members Contact
    Your Marquee membership contact at Massey Hall and Roy Thomson Hall is the Membership Associate. Contact this person if you have any questions or concerns about your Marquee membership. You will receive special event invitations, welcome and renewal communication, and any membership notifications through the Membership Associate. Your Box Office representative will assist you with booking your tickets and the Membership Associate will happily take care of any additional questions or concerns.

    Ticket Limits
    The number of tickets a member can purchase will vary depending on the show. These limits are included on show announcements sent out to members as well as on the online box office pages.
    If you would like to purchase more tickets than the posted limit, another person in your party can purchase another membership, but please note that the tickets will have to be purchased by each membership separately. You cannot "piggy back" memberships on one another.
    Any tickets you do purchase as a member will count towards the limit of the tickets you may purchase once the presale is over. For example, if the limit on the member presale is 4 and the public limit is 8, you may only purchase 4 additional tickets during the public sale. If you purchase tickets above posted limits, these tickets will be refunded without notice.

    Upgrading a Membership
    To make sure that you are able to purchase tickets immediately during pre-sale, you need to purchase the Platinum membership. If you currently have the Friend ($100) level and would like to upgrade, purchase the full Platinum membership ($250) to have access to tickets.
    You will be contacted shortly after upgrading about a refund on the balance of your existing membership. The refund will be calculated on the number of months you have left on your current membership. Your new Platinum membership will then be active for 12 months from when you purchased it. This process is due to the tax receipt that Platinum members are entitled to and we need to make things very clear for the CRA (Canada Revenue Agency)

    Membership Cards
    All members receive a membership card, showing their account number and expiry date. It can be used as proof of membership to access events and tickets.

    Sharing Marquee Memberships
    Each membership is for one person, or those with live-in partners or spouses can add their partner to the membership. Marquee memberships cannot be shared between friends or couples who are not living at the same address.

    Marquee Access to the Tricon Lounge
    All Marquee members have the opportunity to enjoy the exclusive Tricon Lounge at Roy Thomson Hall. This Lounge is open only to Marquee Club, Marquee Circle, and Toronto Symphony Orchestra’s Maestro’s Club members. Marquee membership allows members to enter the Lounge with one guest. To enter the Lounge with more than two people, Marquee members must present guest passes at the door. Members receive guest passes for the Lounge in their Marquee welcome and/or renewal packages and more can be purchased through the Development Associate.

    Restrictions
    We make every effort to satisfy the concerns and interests of all members for all performances.
    On most shows we have tickets put aside for FriendsFirst and Marquee members. These are allotted on a first-come first-served basis and by level.
    Shows presented by the Toronto Symphony Orchestra are not included, and occasionally, we are not able to provide tickets to select shows. In these rare instances, we will do everything in our power direct you to tickets in other ways.
    Please note in some cases ticket inventory on select shows is very limited and restrictions may apply to either the quantity you can buy or the membership levels that tickets are available for.

    Reselling and Transferring Tickets
    Any tickets you buy using a membership are personal licenses and are not transferable. You cannot resell, give away or dispose of your tickets for any promotion of products or services or any other commercial purpose without the express written consent of the producers. Violations of these conditions may result in the non-refundable cancellation of your membership.


    The Corporation of Massey Hall & Roy Thomson Hall is a not-for-profit organization and our charitable registration number is 11922 8633 RR 0001.

    For questions, contact our Membership Associate at 416-593-2648 or FRIENDSFIRST@MH-RTH.COM