Development Manager

Do you have the desire to make an impact and be part of an exceptional team? Does a career with two of the world’s pre-eminent concert venues interest you? Then read on!

About us
The Corporation of Massey Hall & Roy Thomson Hall, a charitable non-profit organization, owns and operatestwo of Canada’s most iconic concert halls. Massey Hall has just completed the most extensive renovation in its history with a rejuvenated auditorium, enhanced amenities for artists and patrons, and will soon realize the addition of new performance venues as part of Allied Music Centre. Roy Thomson Hall serves as the home to the Toronto Symphony Orchestra, welcomes the Toronto International Film Festival’s red carpet gala premieres, and plays host to a dynamic array of cultural events throughout the year. The Corporation is actively engaged in Artist Development and Education & Community Outreach initiatives as an investment in the next generation of artists and audiences.

The Opportunity
Reporting to the VP, Development, the Development Manager is responsible for revenue generation from major gifts, foundations, and grants for both the capital campaign and year-round operations. The Manager plays a critical role in supporting the needs of senior volunteer committees such as the Massey Hall Revitalization Campaign Steering Committee, Campaign Cabinet, this includes management of campaign fundraising, overseeing prospect research, developing cultivation and solicitation materials such as proposals, overseeing stewardship planning, supporter event planning, and campaign reporting.

The Manager brings fresh ideas and approaches for charitable awareness, reporting and stewardship. With a team and the support of leadership, the Development Manager plays a critical role in donor relations, being a primary contact for supporters, and developing supporter engagement plans.

Who You Are
You are a self-motivated and focused individual with excellent communication, and people skills. You thrive in a fast-paced environment and enjoy working with a collaborative, open and constructive team with varying backgrounds. An avid problem- solver, you are creative and look for ways to make good things better. You like variety and are looking for an opportunity to work with a diverse roster of concerts and events in world class venues. Whether you have worked for other not for profit charities, in the arts and entertainment field before, or perhaps the hospitality industry, or are looking to change direction, if you have a passion for live music and events, people and organization and are keen to take on the challenge of contributing to and building our team, we would love to talk to you.

Job Duties
Fund Development

  • Achieve/exceed fundraising goals with a focus on acquisition of new donors, foundations, or grants to the capital campaign and/or to year-round support
  • Develop prospect identification, cultivation, and solicitation strategies, with tailored decks and proposals including for the Campaign Committee, Campaign Cabinet, and leadership
  • Ensure seamless and effective donor onboarding and experience that is clear, consistent including: campaign administrative and stewardship touchpoints including overseeing the execution of timely donor agreements, acknowledgements, pledge payments reminders, and gifts are received in accordance to donor timelines/schedules
  • Prepare campaign reports complete with recommendations for the Committee, Cabinet, and executive leadership as required including meeting notifications, debriefs, and fundraising revenue reports
  • Lead with strong relationship skills a portfolio of prospects for the capital campaign, with a focus on current patrons and members of the Halls, as well as foundations, to help identify potential donors
  • Manage and oversee relevant and exclusive campaigns i.e. Massey Hall Revitalization seat naming, Chairs X Chairs
  • Develop Departmental best-practices with guidelines, manuals, and training resources on tasks and procedures such as receiving gifts and prospect management
  • Ensure accurate donor record keeping in Tessitura and network files

Donor Relations & Impact Reporting

  • Be a primary contact for capital campaign donors at all gift levels and manage donor relationships between the $5,000- $100,000 gift level
  • Implement donor recognition and benefit packages for major donors
  • Develop and implement strategies to ensure regular stewardship of donors including regular impact reporting ie. Annual progress reports, newsletters, special events, tours, and more
  • Collaborate with sister departments on projects related to charitable awareness and promotion, maintaining departmental critical paths and timelines, and the development of collateral materials such as the Case for Support and Annual Reports.
  • Manage the naming properties inventory and ensure donors receive appropriate recognition for their contributions to the capital campaign

Team Leadership

  • Manage and coach deliverables of the Development Coordinator and Stewardship Associate

Qualifications & Required Experiences

  • University degree in a related discipline or combination of education and experience
  • 3 to 5 years in Fundraising & Stewardship with at least 2 years of direct major gift experience with demonstrated success managing a portfolio of major individual prospects through the process of identification, cultivation, solicitation, and stewardship
  • Experience with managing a team, including coaching
  • Experience with senior volunteers: Steering, Cabinet, Board Members
  • Thoughtful and diligent track record of creating and executing strategic development plans and programs that maximize support
  • High proficiency in Tessitura and/or equivalent donor and patron databases
  • Excellent verbal and written communication skills coupled with demonstrated relationship building skills
  • Ability to work proactively, managing competing priorities
  • Proven ability to lead and organize multiple stakeholders in a fundraising environment
  • Proficient user of prospect research tools and databases such as iWave and CharityCAN
  • Flexible and adaptable to changing environments, priorities and needs
  • Proactive, takes initiative and works effectively in a fast-paced collaborative environment
  • Sound understanding of the Personal Information Protection and Electronic Documents Act (PIPEDA), Association of Fundraising Professionals (AFP) and Association of Professional Researchers for Advancement (APRA) standards on privacy and the collection of personal information

As an equitable employer, The Corporation of Massey Hall and Roy Thomson Hall is committed to providing a safe and inclusive environment where a diverse workforce thrives. Applicants requiring accommodation at any stage of the recruitment process should contact Human Resources. The Corporation is committed to providing employment accommodations in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please submit your resume and cover letter to:

We thank all applicants for their interest in this position. Please note that only applicants granted an interview will be acknowledged. No phone calls please.